Delivery was acceptable. Quality was “OKAY” but also not great either. The fold over pieces on the foot cuffs were so short in my sample. VERY VERY VERY disappointed on the quality I received considering it was a sample and they should’ve put sufficient effort on it. I can only imagine how horrible a bulk order would be. Service was great at first and then slacked when I let them know I was upset and asked for a refund. Will not be ordering bulk from here. Stay away.
आपूर्तिकर्ता की प्रतिक्रिया:
I find it very disheartening to cooperate with you. We promptly identified the issue with your first design and offered to replace the print for you at no cost. Additionally, our fabric is Oeko-Tex certified, yet you falsely accused us of using inferior materials, which is entirely unreasonable. Regarding the foot cuffs, we rigorously tested them, and your child's case seems to be an exception. Moreover, you didn't provide the actual age of your child. I made a commitment to address this issue by offering to lengthen them for you in subsequent orders. It's not a particularly severe problem, but you've exaggerated it to an unbelievable extent.
20 Feb 2024